SMB Salesforce

Salesforce architecture, AI, and automation insights tagged "SMB Salesforce".

8 min read

Headless 360 Won't Save Your Business: It Will Expose Every Mess You've Been Ignoring

Salesforce Headless 360 for SMB doesn't fix a messy org. It multiplies it. Why duplicates and sloppy permissions become live risks, and how to prep first.

Scott Ohlund
Headless 360
8 min read

Salesforce Headless 360, Explained for a 50-Person Company (Not an Enterprise)

Salesforce Headless 360 explained for lean teams: run Salesforce as a back-end engine behind Slack, your site, and AI so you stop paying for unused seats.

Scott Ohlund
Salesforce Headless 360
8 min read

Stop Over-Customizing Salesforce: You're Building the Technical Debt That Will Sink Your Next AI Project

Salesforce customization technical debt is the brittle mess that quietly sinks your next AI project. Hold this configure-vs-customize line instead.

Scott Ohlund
Salesforce customization technical debt
8 min read

The Honest 3-Year Cost of Salesforce for a Company Your Size (Worked Math for 40 and 150 People)

The real Salesforce total cost of ownership for a small business isn't the per-seat price. See worked 3-year math for 40- and 150-person companies.

Scott Ohlund
Salesforce TCO
7 min read

It's "Data 360" Now, Not "Data Cloud," and the Rename Tells You Exactly Where Salesforce AI Is Headed

Data Cloud renamed Data 360: why the rebrand signals your data layer is now the product that makes Salesforce AI agents trustworthy.

Scott Ohlund
Data 360