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AI readiness

Salesforce architecture, AI, and automation insights tagged "AI readiness".

Jun 3, 2026
8 min read

The Salesforce Field Graveyard: What 300 Dead Fields Are Quietly Costing You Every Quarter (and How to Clear Them Out Without Breaking Anything)

How to clean up a messy Salesforce org without breaking reports: a deprecate-before-delete method to clear 300 dead fields and end the quiet bloat tax.

Scott Ohlund
Salesforce tech debt
May 28, 2026
8 min read

The Data Readiness Audit: The Engagement That Decides Whether Your AI Helps Customers or Confidently Misinforms Them

A Salesforce data readiness audit decides whether your AI agent helps customers or confidently misinforms them. Here's the 5-step go/no-go playbook.

Scott Ohlund
Salesforce data readiness audit
Apr 15, 2026
8 min read

The Agentforce Readiness Scorecard: 5 Levels From "CRM Mess" to "Agent-Ready"

An Agentforce readiness assessment scores your data, identity, knowledge, and permissions across 5 levels, from CRM Mess to Agent-Ready.

Scott Ohlund
Agentforce
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