data readiness

Salesforce architecture, AI, and automation insights tagged "data readiness".

7 min read

It's "Data 360" Now, Not "Data Cloud," and the Rename Tells You Exactly Where Salesforce AI Is Headed

Data Cloud renamed Data 360: why the rebrand signals your data layer is now the product that makes Salesforce AI agents trustworthy.

Scott Ohlund
Data 360
8 min read

Your AI Agent Is Going to Fail, and It Won't Be the AI's Fault

Why do AI agent projects fail? Not the model. It's dirty, ungoverned CRM data. A Salesforce architect on data readiness as risk reduction for SMBs.

Scott Ohlund
AI agents