Salesforce Insights & Best Practices

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1/15/2025
4 min read

5 Salesforce Automation Mistakes That Kill Productivity

Most companies automate the wrong things first. Here are the critical mistakes I see teams make and how to fix them.

Scott
automation
1/10/2025
5 min read

Calculating Real ROI from Salesforce Data Cloud Implementation

Data Cloud promises unified customer insights, but how do you measure the actual return on investment? Here's a framework that works.

Scott
data-cloud
1/5/2025
6 min read

AgentForce Implementation: From Pilot to Production in 60 Days

AgentForce can transform customer service, but implementation requires careful planning. Here's a proven approach that minimizes risk while maximizing impact.

Scott
agentforce